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| Shipping & Returns |
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All orders are shipped via UPS or USPS, and will arrive in approximately 3-9 business days. Please allow 2-3 business days for processing your order. A tracking number will be sent to you once your package has been processed. Please note that we cannot ship to PO boxes. All international orders accepted.
All damaged and sale items are FINAL sale. For regular items, we will accept exchanges ONLY or issue a credit for www.zaumlab.com. We cannot accept returns for a refund and all exchanges must be completed within 14 days of delivery.
Exchanges may be returned by mail, fed ex, or UPS and all merchandise must be in its original condition with a receipt of purchase. Zaum is not responsible for any shipping costs involved in an exchange.
We reserve the right to refuse an exchange for the following reasons: product appears used or no longer in its original condition, the exchange is beyond the allowed timeframe, or the return is sent without a receipt. |
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